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Article: 100073841
Last Published: 2025-02-28
Ratings: 0 0
Product(s): Appliances
Problem
Syslog forwarding via UDP fails to configure when TCP connectivity to the syslog server is unavailable.
Error Message
These messages may be observed in the WebUI:
Failed to configure log forwarding
Failed to validate connection with given server and port.
syslog_fwd.log (available in the Infrastructure log package)
2025-01-09T07:54:50.035827+0200 ERROR (140590847833920) syslog_fwd.py:1337 : Failed to validate connection with given server:<hostname|IP> and port:<port#>
Cause
Incorrect connectivity testing was used to validate the syslog server.
Solution
Install Hotfix ET4194928
References
JIRA : IA-57892
Etrack : 4194928
JIRA : APPCFT-15868