Backup Exec 25 failed to create a Self-Protect backup job

Problem

Backup Exec 25 introduces a self-protect backup job that is automatically created when Backup Exec is installed/upgraded and performs a backup of the metadata on the media server. The format of the job is as follows: <media-server-name> Backup Exec Self Protect Job.

In some scenarios, the Self-Protect job fails to create.
Application Event Log reports: Failed to create a self-protect backup job. After the service restart is completed, Backup Exec will try to create the self-protect backup job again.

Error Message

Event ID 57350 is reported in Application Event viewer :

Failed to create a self-protect backup job. After the service restart is completed, Backup Exec will try to create the self-protect backup job again.

Backup Exec (SGMON Debugger) reports the following upon Backup Exec services start.

BackupDefinition:CreateSelfProtectSelectionList catalogPath d:
MANAGEMENT: [Job         ] DEBUG:CreateSelfProtectJobSelectionList
MANAGEMENT: [Job         ] Selection List for device \BE-Server.BEDomaind:
MANAGEMENT: [Job         ] CreateSelfProtectJobSelectionList :: row.Name = \BE-Server.BEDomainC:
MANAGEMENT: [Job         ] CreateSelfProtectJobSelectionList :: row.Name = \BE-Server.BEDomainD:
MANAGEMENT: [Job         ] CreateSelfProtectJobSelectionList :: row.Name = BE-Server.BEDomainMicrosoft SQL
Server Instances
MANAGEMENT: [Job         ] CreateSelfProtectJobSelectionList :: row.Name =
\BE-Server.BEDomainShadow?Copy?Components
MANAGEMENT: [Job         ] CreateSelfProtectJobSelectionList :: row.Name = \BE-Server.BEDomainSystem?State
MANAGEMENT: [Job         ] BackupDefinition:CreateSelfProtectSelectionList dataPath d:
MANAGEMENT: [Job         ] DEBUG:CreateSelfProtectJobSelectionList
MANAGEMENT: [Job         ] Selection List for device \BE-Server.BEDomaind:

Cause

There was an error matching the Data path, Catalog path,  or job log path leading to self-protect job not getting created.

Solution

This issue is resolved with Backup Exec 25.0 Hotfix 924991

Workaround:
The Self-Protect job is created by default in Backup Exec 25 but in this case, the job does not get created due to the error mentioned in the cause section.

A backup job protecting the Backup Exec Data, catalogs and Job Logs folder can be created manually. 

More information about the self-protect job.

About using a self-protect backup job to protect server metadata
Backing up and restoring media server from Self Protect Backup sets