Description
This guide addresses whether OpenJDK or other Java versions can be used with the eDiscovery Platform (Clearwell). It explains the importance of using the Java version included in the Arctera installer to maintain a supported and stable environment. This information is critical for ensuring the proper functioning of the Clearwell application and avoiding unsupported configurations.
The eDiscovery Platform (Clearwell) is a Java-based web application that requires a specific version of Java included in the Arctera installer. Substituting this version with OpenJDK or any other Java version is not supported and may lead to unexpected issues. Below are the key considerations and steps to ensure compatibility:
Java Version Provided by Veritas:
- The Java version required for Clearwell is included in the Arctera installer.
- Customers do not need to purchase a separate Java license; it is covered under the Arctera license package.
Unsupported Configurations:
- Installing OpenJDK or any other Java version will place the eDiscovery Platform into an unsupported state.
- This can result in unexpected behavior, errors, or application instability.
How Clearwell Utilizes Java:
- The Clearwell application relies on specific configurations, including environment variables, registry settings, and configuration files located in the
config/<hostname>directory. - These configurations are tailored to the Java version provided by Arctera.
- The Clearwell application relies on specific configurations, including environment variables, registry settings, and configuration files located in the
Precautions:
- Do not attempt to replace or modify the Java version installed by the Arctera installer.
- Ensure that the Clearwell server environment remains unchanged to avoid compatibility issues.
Support Implications:
- Using an unsupported Java version will void support for the eDiscovery Platform.
- Always consult Arctera support before making any changes to the Clearwell environment.
By adhering to these guidelines, one can ensure the stability and supportability of eDiscovery Platform deployment.
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.