NBServerMigrator update: rename operation - MSDP configured on the media server with EKMS or KMS configured

Problem

After rename, backups on MSDP with EKMS on the media server are failing.

Error Message

Error nbjm (pid=xxxx) NetBackup status: 2106, EMM status: Storage Server is down or unavailable

or

Critical bptm (pid=xxxxx) Storage Server Error: (Storage server: PureDisk:<storage server name>) _pdvfs_fcache_flushfile_norm_cleanup: Failed to write to spoold on storage server (incorrect crypto key supplied). Ensure storage server services are running and operational. V-454-8

Cause

N/A

Solution

On the media server update the contentrouter.cfg file.

1.  Make a copy of the file <storage_server_path>/etc/puredisk/contentrouter.cfg
    
2. Edit the file in the path <storage_server_path>/etc/puredisk/contentrouter.cfg
    
3. Search for the keyword: KMSServerName
    
4. a) Update the value from current_name to new_name
   where: current_name is the original hostname and the new_name is the new hostname of the NetBackup primary server.
   b) Remove the field: KMSSectionCrc (If it is present)
    
5. Example:
   
   Existing fields:
   [KMSOptions]
   KMSEnable=true
   KMSType=0
   KMSServerName=current_name
   KMSKeyGroupName=dl380g10-075-vm28_kms_kg
   KMSSectionCrc=3461486082
   
   Updated fields:
   [KMSOptions]
   KMSEnable=true
   KMSType=0
   KMSServerName=new_name
   KMSKeyGroupName=dl380g10-075-vm28_kms_kg
    
6. Restart NetBackup services on the media server.
7. Open the contentrouter.cfg file to verify that the KMSSectionCrc field has been populated.