Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Problem
MSDP down on the media server after performing rename opration.
Error Message
In post_report's console message:Getting disk pool details...
WARNING : Storage Server Down - <storage server name>.Getting disk pool volume details...
WARNING : Disk Volume Down - @axxxx.
While taking backups:Error nbjm (pid=xxxx) NetBackup status: 2106, EMM status: Storage Server is down or unavailable
Cause
N/A
Solution
Do the following on the media server:
1. Restart NetBackup services on the media server.
For Linux:
/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all
For Windows:
<install_path>\veritas\netbackup\bin\bpdown -f -v
<install_path>\veritas\netbackup\bin\bpup -f -v
2. Run the following commands:
For Linux:
/usr/openv/netbackup/bin/bpclntcmd -clear_host_cache
/usr/openv/netbackup/bin/nbcertcmd -getCACertificate
/usr/openv/netbackup/bin/nbcertcmd -getCertificate -force
For Windows:
<install_path>\veritas\netbackup\bin\bpclntcmd -clear_host_cache
<install_path>\veritas\netbackup\bin\nbcertcmd -getCACertificate
<install_path>\veritas\netbackup\bin\nbcertcmd -getCertificate -force
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.