NBServerMigrator Update: Rename operation - MSDP down on media server after rename.

Article: 100071732
Last Published: 2024-11-11
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

MSDP down on the media server after performing rename opration.

Error Message

In post_report's console message:
Getting disk pool details...
WARNING : Storage Server Down - <storage server name>.


Getting disk pool volume details...
WARNING : Disk Volume Down - @axxxx.


While taking backups:
Error nbjm (pid=xxxx) NetBackup status: 2106, EMM status: Storage Server is down or unavailable

Cause

N/A

Solution

Do the following on the media server:
1. Restart NetBackup services on the media server.

For Linux:

/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all

For Windows:

<install_path>\veritas\netbackup\bin\bpdown -f -v
<install_path>\veritas\netbackup\bin\bpup -f -v

2. Run the following commands:

For Linux:

/usr/openv/netbackup/bin/bpclntcmd -clear_host_cache
/usr/openv/netbackup/bin/nbcertcmd -getCACertificate
/usr/openv/netbackup/bin/nbcertcmd -getCertificate -force

For Windows:

<install_path>\veritas\netbackup\bin\bpclntcmd -clear_host_cache
<install_path>\veritas\netbackup\bin\nbcertcmd -getCACertificate
<install_path>\veritas\netbackup\bin\nbcertcmd -getCertificate -force

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