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Article: 100070387
Last Published: 2025-04-21
Ratings: 0 2
Product(s): Appliances
Problem
SAS Cable connection mapping is invalid. This alert appears for a Veritas Flex or NetBackup appliance.
Error Message
One or more SAS cables are not connected to the correct ports. Refer to the appropriate appliance model hardware installation guide for the proper SAS cable/port connections and make the necessary corrections.
Cause
The SAS cable that connects the node and the storage shelf is not connected to the correct ports.
Solution
Refer to the appropriate appliance model hardware installation guide for the proper SAS cable and port connections and make the necessary corrections.
If the issue persists, contact Veritas Technical Support.