NetBackup IT Analytics - Portal installation for split architecture version 11.3 gets stuck at the time of database schema creation
Problem
During portal installation for a split architecture version 11.3, portal installation gets stuck at the time of database schema creation and does not proceed further.
Error Message
The error message below is observed in the portal installation log file:
Generating sysinfo.properties: Success
2024-01-09 03:54:17 Creating portal application asymmetric keys
chown: cannot access '/opt/aptare/datarcvrconf/aptare.ks': No such file or directory
chmod: cannot access '/opt/aptare/datarcvrconf/aptare.ks': No such file or directory
2024-01-09 03:58:23
Solution
Install rng-tools on the NetBackup IT Analytics portal server and start the rngd services.
$ yum install -y rng-tools
$ systemctl start rngd
Post the installation of rng-tools, re-run the NetBackup IT Analytics portal installer script.
cd //mnt/diska/Itanalyticsinstaller.sh
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