NBServerMigrator: Unable to access universal share on client

Article: 100060958
Last Published: 2023-11-09
Ratings: 0 0
Product(s): Appliances, NetBackup & Alta Data Protection

Problem

After migration using NBServerMigrator, the system is unable to access any universal share mount point on the client.

 

Error Message

 cd /ushare_nfs1
 #bash: cd: /ushare_nfs1: Stale file handle

 

Cause

For a Primary server at NBU_10.1 and later, universal share backup requires Media server 10.1 or above running on RedHat Enterprise Linux OS.

After upgrading the media server to NetBackup version 10.1 or above, the inode number of the universal share's files may have changed, causing the error noted above.

 

Solution

Unmount and then mount the universal share mount point on the client.

 

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