VMware Backups may fail with "db_FLISTsend failed: file open failed (12)" when the VM filesystem consist of corrupt data

Article: 100056328
Last Published: 2023-06-15
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

VMware Backups may fail with "db_FLISTsend failed: file open failed (12)" when the VM filesystem consist of corrupt data.

Error Message

Error in Job Details:
May 9, 2023 4:07:18 PM - Error bpbrm (pid=30359) db_FLISTsend failed: file open failed (12)
May 9, 2023 4:07:21 PM - Error bptm (pid=30507) media manager terminated by parent process

May 9, 2023 4:07:27 PM - Info bpbkar (pid=30482) done
May 9, 2023 4:07:27 PM - Info bpbkar (pid=0) done. status: 12: file open failed

Error in bpdbm:
16:07:18.971 [50344] <4> db_error_add_to_file: File: ../nbe_cat_image.cpp Line: 1484: memory map invalid data,
16:07:18.972 [50344] <32> Function: NBE_CatImage::ndmp_addMountPoint():Corrupt .f file, inode entries missing directory info: File: ../nbe_cat_image.cpp Line: 1484: memory map invalid data,
16:07:18.972 [50344] <16> add_files_alt: Error adding file rec 12

16:07:18.975 [50344] <2> db_sendSTATUS: Status:12
16:07:18.975 [50344] <2> process_request: request complete: exit status 12 file open failed; query type: 78 (Q_IMAGE_ADD_FILES)

Cause

The filesystem on the VM in question may consist of corrupt information.

Solution

Perform a chkdsk/fsck and defrag of the filesystems on the VM.

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