NBServerMigrator: Post migration, communication from target primary server fails with error 7658

Article: 100055624
Last Published: 2023-11-08
Ratings: 0 0
Product(s): Appliances, NetBackup & Alta Data Protection, NetBackup Flex Scale

Problem

Post migration, communication from Primary server to the Media/client servers fails with error 7658

Error Message

# bptestbpcd -client <client_server_name> -verbose

Output
PEER_NAME = <primary_server_name>
HOST_NAME = <client_server_name>
<16>bptestbpcd main: Function ConnectToBPCD(<client_server_name>) failed: 7658
<16>bptestbpcd main: Connection cannot be established because the host validation cannot be performed on the target host
Connection cannot be established because the host validation cannot be performed on the target host

Cause

N/A

Solution

On the Target primary server, do the following:
1) List the CA certificates
/usr/openv/netbackup/bin/nbcertcmd -listCACertDetails
2) There should be two CA present on the target primary server. Remove both of them.
/usr/openv/netbackup/bin/nbcertcmd -removeCACertificate -fingerPrint <fingerprint_from_above_mentioned_command>
3) Run the following command:
 /usr/openv/wmc/bin/install/wmcUtils -changeUser <webservice_user> nbwebgrp
4) Redeploy the Certificates:
/usr/openv/netbackup/bin/nbwmc -terminate
/usr/openv/wmc/bin/install/configureWmc
/usr/openv/wmc/bin/install/configureCerts
/usr/openv/wmc/bin/install/setupWmc
/usr/openv/netbackup/bin/nbwmc -start
/usr/openv/netbackup/bin/nbcertcmd -getCACertificate
/usr/openv/netbackup/bin/nbcertcmd -getCertificate -force
5) Clear the cache on the target primary server and the media/client server.
/usr/openv/netbackup/bin/bpclntcmd -clear_host_cache
6) check the communication:
/usr/openv/netbackup/bin/admincmd/bptestbpcd -client <client_name> -verbose

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