Problem
When attempting to configure/reconfigure a Resiliency Group (RG) for Veritas Resiliency Platform (VRP), the RG creation would fail at the "Configure Technology" phase at the sub-task of "Create the Veritas Replication Set on the ESX Cluster"
Error Message
No IMS is ready to receive the API message !!
Checking the cfs.log on the RM from /var/opt/VRTSitrp/logs location, it will report below entries for the problem IMS
DEBUG com.vrts.itrp.cfs.commandfacade.server.CmdFacadeService [cmdfacade.service.listenercontainer-1] Trying to fire api for local ims id : {xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} and ims name : <FQDN_OF_IMS>
DEBUG com.vrts.itrp.cfs.commandfacade.server.CmdFacadeService [cmdfacade.service.listenercontainer-1] Local endpoint with id: {xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, name : <FQDN_OF_IMS>, not connected , will try others
Cause
The issue would likely occur due to either of the below reasons
a. The IMS is busy and hence not available to accept new connections.
b. The IMS is disconnected from the RM for the Resiliency domain.
Solution
To resolve the issue, below steps can be performed
1) From the VRP Console, verify the IMS status and it should show as Connected.
If it shows as Disconnected, perform the "Reconnect IMS" operation from the VRP Console and wait for it to return back with the Connected state
2) If the issue occurs even when the IMS is already showing as Connected, then capture the name of the IMS listed in the cfs.log and perform a "Reconnect IMS" for that
Retry the RG creation operation and it should now be able to complete.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.