In FIPS enabled environment, NetBackup backup/restore of Nutanix AHV VMs (Virtual Machines) using iSCSI fails

Article: 100052428
Last Published: 2022-02-09
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

In FIPS enabled environment, NetBackup backup/restore of Nutanix AHV VMs using iSCSI fails since it ends up using the MD5 which is not FIPS compliant algorithm for CHAP (Challenge Handshake Authentication Protocol) based authentication and handshake fails with Nutanix Volume Group. 

Error Message

iscsid: Ignoring CHAP algorithm request for MD5 due to crypto lib configuration 
iscsid: Couldn't set CHAP algorithm list 


This error can be seen in the system messages log files. 

Cause

The error occurs if the FIPS mode is enabled on the NetBackup backup/recovery host. This is a known issue from Nutanix. Nutanix AHV cluster currently do not support FIPS mode in the iSCSI communication/authentication.  

Due to this issue, backup/restores of Nutanix AHV VMs: 

  • Falls back to NFS for NetBackup Linux host  
  • Fails for NetBackup Windows host 

Solution

To use the iSCSI for the data transfer, FIPS mode must be disabled on the NetBackup backup/recovery host until Nutanix enables the support for FIPS mode in the iSCSI.

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