How to restart NetBackup and PBX services on Linux

Description

How to restart NetBackup and Veritas Private Branch Exchange (VxPBX) services on Unix/Linux.

Stopping Services

1. Stop NetBackup services.
   • /usr/openv/netbackup/bin/goodies/netbackup stop
   • or, /usr/openv/netbackup/bin/bp.kill_all
2. Check the NetBackup services are stopped.
   • /usr/openv/netbackup/bin/bpps -x
   • Note: Only bpps and vxpbx should show as running. However, if other NetBackup services did not stop completely, re-run the stop commands a few times to stop them gracefully,
   • Warning: If necessary to stop services by force, these OS level commands should be used with caution to stop the process by process ID (pid), or by process name (name).
   • Syntax: kill -9 <pid>
     or: killall -9 <name>
3. Stop VxPBX service.
   • /opt/VRTSpbx/bin/vxpbx_exchanged stop

(Optional) Follow these steps for service restart issues.

Note: The optional steps are not normally needed, but may be useful if there are any problems with service restart.

4. (Optional) Remove temporary files.
   • /usr/openv/var/*.ior*
5. (Optional) Remove lock files.
   • /usr/openv/volmgr/misc/*lock*
6. (Optional) Manually clear host cache.
   • Delete the contents of the host_cache directory.
     /usr/openv/var/host_cache/*
7. (Optional) Clear old legacy and unified logs.
   • /usr/openv/netbackup/bin/bpclntcmd -clean_old_logs 0
   • /usr/openv/netbackup/bin/vxlogmgr -d

Starting Services:

8. Start VxPBX service.
   • /opt/VRTSpbx/bin/vxpbx_exchanged start
9. Start NetBackup services.
   • /usr/openv/netbackup/bin/goodies/netbackup start
   • or, /usr/openv/netbackup/bin/bp.start_all