CloudPoint installs hang at "Creating self signed keys and certs for nginx"

Article: 100049099
Last Published: 2020-12-08
Ratings: 1 1
Product(s): NetBackup & Alta Data Protection, CloudPoint

Problem

When attempting to install CloudPoint to a directory other than /cloudpoint, the installation hangs at "Creating self signed keys and certs for nginx".

Error Message

N/A

Cause

Currently we only support installing CloudPoint at /cloudpoint location.

Solution

If the cloudpoint mount point is not /cloudpoint, then unmount the current mount point and re-mount it as /cloudpoint.
Then re-attempt the installation:
# docker run -it --rm -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:<version> install

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