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Article: 100048092
Last Published: 2020-07-27
Ratings: 0 0
Product(s): Backup Exec
Problem
Wasabi Cloud Storage reports Offline in Backup Exec console under Storage tab.
Error Message
Wasabi Cloud Storage shows Offline state in storage tab.
Cause
Certificate file for Wasabi cloud storage is expired.
Solution
- Wasabi Knowledge Base article : SSL Certificate Expirations on 30 May 2020 affecting customer operations
- Open the file Path C:\Program Files\Veritas\Backup Exec\
- Replace the file cacert.pem with the updated file.(Please download the updated cacert.pem using the link https://curl.haxx.se/ca/cacert.pem)
- Restart all Backup Exec service.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.