Installation of Veritas System Recovery Management Solution 18 or 21 is not supported on Windows Server 2019 as a Server Operating System.
Problem
Installation of Veritas System Recovery Management Solution 18 or 21 is not supported on Windows Server 2019 as a Server Operating System.
Installation of Veritas System Recovery Management Solution 18 or 21 is supported on Windows Server 2012 R2 and 2016 as a Server Operating System.
For details, please refer to Veritas System Recovery Software Compatibility List.
- Veritas System Recovery 18 Software Compatibility List
- Veritas System Recovery 21 Software Compatibility List
Cause
Veritas System Recovery Management Solution 18 or 21 uses Symantec Management Platform (SMP) 8.5 for managing clients and backup policies (For more details click How Veritas System Recovery 18 Management Solution works). SMP 8.5 server installation is not support on Windows Server 2019.
SMP compatibility :
SMP Server OS compatibility list
SMP Agent OS compatibility list
Solution
Windows Server 2019 can be backed up and managed as agent/client using Veritas System Recovery Management Solution 18 or 21.
For backing up Windows Server 2019 install following components on Windows Server 2019 from Veritas System Recovery Management Solution 18 Service Pack 3 or later.
1. Symantec Management Agent
2. Veritas System Recovery Plug-in
3. Veritas System Recovery
How to download and install the Veritas System Recovery Management Solution (VSR-MS)
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.