Protection support for OpenStack deployed on CEPH Storage and Backup Host deployment of global admin.

Problem

CEPH Storage - Protection for OpenStack deployed on CEPH based Cinder Storage. 

Global admin - Backup hosts are deployed for a special tenant (backup tenant) that is responsible for performing backup or restore operations for all the other tenants or projects within OpenStack cluster.

Cause

Support for Different Backup Architecture, where proxies in one tenant can backup instances from other tenants.

Guaranteed OpenStack VM snapshot deletion at backup time when using Ceph (Luminous) RBD as Cinder Backend.

Ability to restore additional instance metadata when recovering OpenStack VM Instance from backup.

Solution

An Emergency Engineering Binary (EEB) has been made available for this issue. Please contact Veritas Technical Support to obtain this fix. Reference ET 4001960 and this article.  If you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this EEB as a hotfix instead of obtaining it through a support call.

Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.