VEMS User Privileges
Users will have specific Privileges in each Account granted to them by one of the Account’s Administrators. Users may be granted the following privileges:
Administrator
- Ability to use Entitlements within the account to create support cases via phone and/or support.veritas.com.
- Full access to all Entitlements within the Account regardless of whether the Entitlement is a member of an Entitlement Group
- Ability to manage all Users including other Administrators
- Administrators are responsible for ensuring that only authorized Users have access to the VEMS Account with appropriate privileges
- Administrators are responsible for approving or denying VEMS requests from other users
Download Software
- Ability to use Entitlements within the account to create support cases via phone and/or support.veritas.com.
- Ability to view all Entitlements that are not members of an Entitlement Group
- Ability to view Entitlements in Entitlements Groups where they have been granted access
- Ability to download software for Entitlements that they are able to access
- May be combined with the Generate License Keys privilege
Generate License Keys
- Ability to use Entitlements within the account to create support cases via phone and/or support.veritas.com.
- Ability to view all Entitlements that are not members of an Entitlement Group
- Ability to view Entitlements in Entitlements Groups where they have been granted access
- Ability to generate License Keys for Entitlements that they are able to access
- May be combined with the Download Software privilege
View
- Ability to use Entitlements within the account to create support cases via phone and/or support.veritas.com.
- Ability to view all Entitlements that are not members of an Entitlement Group
- Ability to view Entitlements in Entitlements Groups where they have been granted access
Support
- Ability to use Entitlements within the account to create support cases via phone and/or support.veritas.com.
- No ability to view or to access Entitlements within
Additional Resources
Veritas Entitlement Management System User Guide: http://www.veritas.com/support/en_US/article.100040083.html
Adding and Removing VEMS Users for Administrators: https://www.veritas.com/support/en_US/article.100044710
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.