Intermittent bpjobd crash, and completed/done jobs stay active in the GUI since the upgrade to 8.1.2/3.1.2

Article: 100046684
Last Published: 2020-01-03
Ratings: 0 0
Product(s): Appliances, NetBackup

Problem

On 8.1.2 /3.1.2 systems, bpjobd crashes may be seen along with jobs staying completed/done but still showing active in the NetBackup Administration Console, Activity Monitor.

Error Message

There are a variety of errors that may be seen, but if a core dump is generated, the stack trace will show the following:

    Reading symbols from /usr/openv/netbackup/bin/bpjobd...(no debugging symbols found)...done.
    [Thread debugging using libthread_db enabled]
    Using host libthread_db library "/lib64/libthread_db.so.1".
    Core was generated by `/usr/openv/netbackup/bin/bpjobd'.
    Program terminated with signal 11, Segmentation fault.
    #0  0x00007f0138f1d427 in protocol_engineEx () from /usr/openv/lib/libvxcPBX.so
    Missing separate debuginfos, use: debuginfo-install VRTSnetbp-8.1.2.0-1535425562.x86_64

    #0  0x00007f0138f1d427 in protocol_engineEx () from /usr/openv/lib/libvxcPBX.so
    #1  0x00007f0138f1b0cd in pbxAcceptEx () from /usr/openv/lib/libvxcPBX.so
    #2  0x00007f013ef8955d in vnet_pbxAcceptSocket_ex () from /usr/openv/lib/libnbbase.so
    #3  0x00007f013ef10331 in daemon_select_and_accept_ex () from /usr/openv/lib/libnbbase.so
    #4  0x000000000047f5d3 in accept_connection_in_daemonhelper(int, authstuff_s*) ()
    #5  0x00000000004824d5 in main ()

 

Solution

A binary bundle is available that resolves the above bpjobd core, along with vnetd core dumps, nbwmc stopping with IllegalArgumentException and status 2106's.

ET 3984108 should be referenced if contacting Veritas NetBackup Support.

 

 

References

Etrack : 3984108

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