After applying the fix from article 100044146 to limit the size of the java0.log in OpsCenter, several other log files stop logging data

Article: 100045215
Last Published: 2020-02-19
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

OpsCenter 8.1.2 may log excessively to the java0.log.  See article 100044146 for details.  After implementing the change to limit the java0.log logging, it is observed that other log files stop logging information.  These include the following logs:

  • <install_path>\server\logs\mail_<date>.log
  • <install_path>\server\logs\trap_<date>.log
  • <install_path>\server\logs\58330-423_*.log

Error Message

There is no error.  The logs mentioned above just simply stop logging.

Solution

Upgrade OpsCenter to version 8.2 or later and remove the LogManagerResetFlag=true entries that were added from article 100044146.  OpsCenter 8.2 or later no longer requires to have the changes from article 100044146 in place.  

References

Etrack : 3974621 Etrack : 3959702 Etrack : 3959259

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