Description
U.S. Customers on the Arctera Insight Surveillance (previously Veritas Alta Surveillance) may be regulated by FINRA /SEC and required by law to archive all email correspondence. Arctera Insight Surveillance is a 3rd party application used by financial organizations to archive/backup emails. Customers may need to provide a 3rd party attestation letter to FINRA and the SEC on an annual basis that states Arctera is in fact actively archiving emails for these organizations.
Please raise a Case by contacting Arctera Customer Care, and reference this article on it to obtain the Attestation Letter for the required product.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.