How to allow IP addresses for correct operation of Veritas Alta Archiving

Article: 100039052
Last Published: 2025-02-04
Ratings: 1 0
Product(s): Veritas Alta Archiving, Veritas Alta Capture

Description

Some organizations restrict access to and from their networks, by  only allowing access to or from specific IP addresses. In these scenarios, the Veritas Alta Archiving IP addresses need to be allowed within the organization. 

Ports that are used for all the services are 25, 80, 443; Bloomberg FTP uses ports 21,22, and 30206. 

If organization is on USW01 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE  IP Address DNS Name
Journaling 40.65.105.55 journal.lax.archivecloud.net, 
journal.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
40.65.111.175, 52.175.196.106 (Backup)

newsmtp.archivecloud.net,  
nsmtp.lax.archivecloud.net, 
outbound.lax.archivecloud.net, 
ec.lax.archivecloud.net, 
ec.archivecloud.net

Folder Sync 40.65.112.236

foldersync.lax.archivecloud.net, 
foldersync02.lax.archivecloud.net,
foldersync03.lax.archivecloud.net,
foldersync04.lax.archivecloud.net

CloudLink 40.65.104.88 ws.lax.archivecloud.net,
ws.archivecloud.net    
 
Exchange Online Sync 52.191.132.240 sync.lax.archivecloud.net
Direct Migrator 20.109.188.116, 40.65.117.149 evapi.lax.archivecloud.net/api/evcollection/Info (current time will be displayed), 
atapi.lax.archivecloud.net
Alta Capture  51.143.23.24, 20.230.164.56  
Admin UI sync test 20.29.213.169  
 
 Website URL IP Address
personal.us.archive.veritas.com 40.65.120.93
iaweb.us.archive.veritas.com (NEW Personal URL) 20.115.153.60
admin.us.archive.veritas.com 52.183.40.52
discovery.us.archive.veritas.com 20.94.199.99 
ediscovery.us.archive.veritas.com  20.94.199.99 
advancedsupervision.us1.veritas.com 13.77.138.177

 

If organization is on EUW01 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE  IP Address DNS Name 
Journaling 13.95.169.147 journal.ams.archivecloud.net,   
journal.archivesuite.com,         
 
Email Continuity
Personal Archive Restores
Personal Archive WebMail
52.166.22.204, 52.166.105.110 (Backup) ec.ams.archivecloud.net,
ec.archivesuite.com    
 
Folder Sync  52.174.244.53 foldersync.ams.archivecloud.net
CloudLink 13.95.120.160 ws.ams.archivecloud.net
Exchange Online Sync 51.144.89.232 sync.ams.archivecloud.net
Direct Migrator 40.118.82.108, 52.232.26.191 evapi.ams.archivecloud.net/api/evcollection/Info (current time will be displayed),
atapi.ams.archivecloud.net
Alta Capture 

20.229.50.193, 40.68.132.139, 20.103.106.21

 
Admin UI sync test 20.224.229.149  

 

 Website URL IP Address
personal.eu.archive.veritas.com 52.166.19.17
iaweb.eu.archive.veritas.com (NEW Personal URL) 40.68.157.211
admin.eu.archive.veritas.com 40.114.222.90 
discovery.eu.archive.veritas.com 51.144.84.185
ediscovery.eu.archive.veritas.com  13.81.82.225 
advancedsupervision.eu1.veritas.com  23.101.68.34

 

If organization is on UKS01 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE  IP Address DNS Name
Journaling 51.11.152.218 journal.uk1.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
20.108.45.24 nsmtp.uk1.archivecloud.net
Folder Sync  20.254.104.129 fsapi.uk1.archivecloud.net
CloudLink 20.254.52.122  atapi.uk1.archivecloud.net
Exchange Online Sync 20.254.104.123  sync.uk1.archivecloud.net
Direct Migrator 4.234.90.114, 20.254.52.122

evapi.uk1.archivecloud.net/api/evcollection/Info (current time will be displayed),
atapi.uk1.archivecloud.net

Alta Capture  20.90.250.17, 51.142.250.165  
Admin UI sync test 20.68.202.163  

 

 Website URL IP Address
personal.uk1.archive.veritas.com 20.58.50.212 
iaweb.uk1.archive.veritas.com (NEW Personal URL) 51.11.142.119
admin.uk1.archive.veritas.com 20.58.51.32 
ediscovery.uk1.archive.veritas.com 51.142.248.28 
advancedsupervision.uk1.veritas.com  20.254.121.92

 

If organization is on AUE01 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE   IP Address DNS Name
Journaling 13.70.66.114 journal.syd.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
13.70.66.54, 13.72.245.234 (Backup) ec.syd.archivecloud.net
Folder Sync 13.72.254.53 foldersync.syd.archivecloud.net
CloudLink 13.72.242.186 ws.syd.archivecloud.net
Exchange Online Sync 13.75.137.135 sync.syd.archivecloud.net
Direct Migrator 20.53.252.77, 13.70.83.112

evapi.syd.archivecloud.net/api/evcollection/Info (current time will be displayed), 

atapi.syd.archivecloud.net

Alta Capture  20.213.110.103  
Admin UI sync test 20.92.118.192  

 

If organization is on AUE02 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE  IP Address DNS Name
Journaling 20.211.121.112 journal.au2.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
20.28.237.13, 20.211.32.148 (Backup) nsmtp.au2.archivecloud.net
Folder Sync 20.53.225.216 fsapi.au2.archivecloud.net
CloudLink 20.248.207.28, 20.213.131.129 atapi.au2.archivecloud.net
Exchange Online Sync 20.53.228.48 sync.au2.archivecloud.net
Direct Migrator 20.248.207.28, 68.218.46.36 atapi.au2.archivecloud.net,
evapi.au2.archivecloud.net/api/evcollection/Info (current time will be displayed) 
Alta Capture  20.213.33.208, 20.213.32.24  
Admin UI sync test  20.213.131.150  

 

 Website URL  CURRENT IP
personal.ap.archive.veritas.com 13.72.250.100
iaweb.ap.archive.veritas.com (NEW Personal URL) 20.53.250.27
admin.ap.archive.veritas.com 13.75.235.250
discovery.ap.archive.veritas.com 20.92.74.17 
ediscovery.ap.archive.veritas.com 20.92.74.17 
advancedsupervision.au1.veritas.com 20.188.201.82 

 

If organization is on USW02 Center add the respective IP addresses for the service(s) to allow:

 SERVICE IP Address DNS Names
Journaling 52.183.94.219 journal.mia.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
52.183.88.192, 13.77.158.150 (Backup) ec.mia.archivecloud.net
Folder Sync  52.229.30.213 foldersync.mia.archivecloud.net
CloudLink 52.175.242.24 ws.mia.archivecloud.net
Exchange Online Sync 13.77.162.150 sync.mia.archivecloud.net
Direct Migrator 20.94.211.144, 52.183.93.254

atapi.mia.archivecloud.net,
evapi.mia.archivecloud.net/api/evcollection/Info (current time will be displayed) 

Alta Capture  52.250.67.104  
Admin UI sync test 20.29.212.93  

 

If organization is on USW03 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE IP Address DNS Name
 Journaling 51.143.95.56 journal.us3.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
52.191.141.216, 51.141.163.73 (Backup) nsmtp.us3.archivecloud.net
Folder Sync  52.191.135.131 fsapi.us3.archivecloud.net
CloudLink 52.191.141.14 atapi.us3.archivecloud.net
Exchange Online Sync 52.229.9.131 sync.usw03.archivecloud.net
Direct Migrator 52.191.141.14, 20.29.206.245 atapi.us3.archivecloud.net, https://evapi.us3.archivecloud.net/api/evcollection/Info (current time will be displayed) 
Alta Capture  20.115.133.193, 20.3.87.189  
Admin UI sync test 20.112.5.132  

 

Website URL IP Address
personal.us3.archive.veritas.com 52.191.138.12
iaweb.us3.archive.veritas.com (NEW Personal URL) 20.236.0.216
admin.us3.archive.veritas.com 52.148.136.199
ediscovery.us3.archive.veritas.com 52.156.134.164
discovery.us3.archive.veritas.com 52.156.134.164
advancedsupervision.us3.veritas.com 52.151.29.178

 

If organization is on CAC01 (Canada) Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE IP Address DNS Name
Journaling 20.104.24.110  journal.ca1.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
20.151.131.33  nsmtp.ca1.archivecloud.net
Folder Sync  20.104.25.53  fsapi.ca1.archivecloud.net
CloudLink 20.63.102.160  atapi.ca1.archivecloud.net
Exchange Online Sync 20.104.27.41  sync.ca1.archivecloud.net
Direct Migrator 20.63.102.160, 
20.104.84.109

atapi.ca1.archivecloud.net,
evapi.ca1.archivecloud.net/api/evcollection/Info (current time will be displayed) 

 Alta Capture  20.104.200.83  
Admin UI sync test 20.220.150.68  

 

Website URL IP Address
personal.ca1.archive.veritas.com 20.63.61.254 
iaweb.ca1.archive.veritas.com (NEW Personal URL) 4.205.84.74
admin.ca1.archive.veritas.com 20.151.209.47 
discovery.ca1.archive.veritas.com 20.104.103.169 
ediscovery.ca1.archive.veritas.com  20.104.103.169 
advancedsupervision.ca1.veritas.com  20.151.228.99

 

If organization is on AEN01 Data Center add the respective IP addresses for the service(s) to allow:

 SERVICE IP Address DNS Name
Journaling 20.74.157.7 journal.ae1.archivecloud.net
Email Continuity
Personal Archive Restores
Personal Archive WebMail
20.74.177.38 nsmtp.ae1.archivecloud.net
Folder Sync  20.216.17.110  fsapi.ae1.archivecloud.net
CloudLink 20.74.178.228 atapi.ae1.archivecloud.net
Exchange Online Sync 20.233.0.180  sync.ae1.archivecloud.net
Direct Migrator 20.233.41.197, 20.74.178.228 evapi.ae1.archivecloud.net/api/evcollection/Info (current time will be displayed),
atapi.ae1.archivecloud.net
 Alta Capture  20.74.187.221, 20.203.34.4  
Admin UI sync test 20.233.62.99  

 

Website URL IP Address
personal.ae1.archive.veritas.com 20.233.12.171
iaweb.ae1.archivecloud.net (NEW Personal URL) 20.233.13.3
admin.ae1.archive.veritas.com 20.233.61.241
ediscovery.ae1.archive.veritas.com 20.233.10.211

If organization is on QAC01 Data Center add the respective IP addresses for the service(s) to allow:
 

SERVICE

IP Address

DNS Name

Journaling

20.21.249.145

journal.qa1.archivecloud.net

Email Continuity
Personal Archive Restores
Personal Archive WebMail

20.21.249.96

nsmtp.qa1.archivecloud.net

Folder Sync

20.173.76.177

fsapi.qa1.archivecloud.net

CloudLink

20.173.74.26

ws.qa1.archivecloud.net

Exchange Online Sync

20.173.76.193

sync.qa1.archivecloud.net

Direct Migrator

20.173.77.63, 20.21.249.104

evapi.qa1.archivecloud.net/api/evcollection/Info (current time will be displayed), 
atapi.qa1.archivecloud.net

Alta Capture

20.21.249.48, 20.21.248.213

collector.qa1.archivecloud.net

Admin UI sync test

20.173.73.235

 

 

 

Website URL

IP Address

personal.qa1.archive.veritas.com

20.173.76.130

iaweb.qa1.archive.veritas.com (NEW Personal URL)

20.173.76.225

admin.qa1.archive.veritas.com

20.173.74.195

discovery.qa1.archive.veritas.com

20.173.64.57

ediscovery.qa1.archive.veritas.com

20.173.64.57 

Note: The following are directional references of each service between the Customer site to Veritas Alta Archiving Data Center

Journaling: Outbound from customer site to Veritas Alta Archiving Data Center

Personal Archive Restores: Inbound to customer site from Veritas Alta Archiving Data Center

Folder Sync: Outbound from customer site to Veritas Alta Archiving Data Center

Cloud Link: Outbound from customer site to Veritas Alta Archiving Data Center

Bloomberg: Inbound to Bloomberg FTP from Veritas Alta Archiving Data Center

References

JIRA : CFT-3529

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