Bpexpdate command is unable to extend retention of an image created using Replication Director for VMware

Problem

Unable to change the expiration date of NetBackup images created using Replication Director (RD) for VMware option.

Error Message

"Unable to process request"

Cause

Due to a defect in bpdbm, when bpexpdate attempts to modify an image created by Replication Director for VMware, the Copy Number selection logic is incorrect and prevents the operation from occurring. 

BPDBM log snippet:

19:05:54.362 [7377] <2> DbmImage::get_dependee_min_expiretime: SQL_SUCCESS
19:05:54.362 [7377] <2> DbmImage::get_dependee_min_expiretime: (1047.4) Minimum Dependee Expiration = '0'
19:05:54.363 [7377] <2> DbmImage::get_dependee_min_expiretime: (1047.4) Dependee Copy Count = '0'
19:05:54.363 [7377] <16> expdate_image: Cannot set dependent expiration greater than dependee copy expiration,expiration date: 1501949699 newDate: 2147483647
19:05:54.363 [7377] <2> image_copy_to_expdate: changing expiration time for backupid 10.12.249.105_1499271299, copy 3 to 2147483647 (forced= no): status= 228
19:05:54.363 [7377] <16> ImageExpdateBackupId::executeQuery: Problem modifying backupid 10.12.249.105_1499271299: unable to process request (228)
19:05:54.363 [7377] <2> ImageExpdateBackupId::~ImageExpdateBackupId: Exiting

Solution

Veritas Technologies LLC has acknowledged that the above-mentioned issue (Etrack 3923381) is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers. This issue was scheduled to be included in the following release(s):

• NetBackup 8.1
• NetBackup Appliance 3.1

Customers experiencing the issue described above should contact Veritas Support Services, referencing this document and Etrack  3923380 to receive a fix for the issue.

Please note that Veritas reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability. Veritas' plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Etrack : 3923381