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The 64 bit version of the Enterprise Vault Outlook Add-In will not load when the 'Outlook Trust Center Macro Setting' is set to disable unsigned macros
Article: 100033606
Last Published: 2017-02-08
Ratings: 1 5
Product(s): Enterprise Vault
Problem
The 64 bit version of the Enterprise Vault Outlook Add-In will not load if the Macro Settings in Outlook (accessed in MS Outlook via File - Options - Trust Center - Trust Center Settings) has been configured as follows:- Enable 'Notifications for digitally signed macros, all other macros disabled'
- Enable 'Apply macro security settings to installed add-ins' under the 'Add-ins' section
The Macro Settings can be seen in the screenshot below:
Error Message
Under File - Options - Add-Ins , the status of the Enterprise Vault Add-in will be "Not loaded. Certificate of signed and load at startup COM Add-in is not in trustedsource list'
Solution
This issue has been addressed in the following release:Enterprise Vault 12.1.2 Release
http://www.veritas.com/docs/000125196