How to control log file creation when starting the Java Administration Console from a UNIX server

Article: 100030065
Last Published: 2012-05-06
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Description

On the UNIX Server where the Java Administration Console is being started, complete the following:

  1. In the <install_path>/openv/java directory edit the Debug.properties file, making the following changes:
    • Remove the comments from the following lines:
      printcmds=true
      printCmdLines=true
       
    • Also add the following:
      debugMask= 0x00040000
       
  2. Make sure the <install_path>/openv/netbackup/logs/user_ops/nbjlogs directory exists.
  3. Change directory to <install_path>/openv/netbackup and edit the bp.conf file, adding the following to the bottom of the file:

    VERBOSE = 5
     
  4. On the master server that is being logged into when starting the Java GUI, complete the following: 
    1. Increase the log file debug/verbose settings to 5. 
      *** A process recycle is not needed, but users will have to exit and restart the interface.
        
    2. Create the following log file directories:
       
      For Windows master servers:

      ​​​​​in <install_path>\VERITAS\NetBackup\logs:

      bpjava-msvc 
      bpjava-susvc



      For UNIX master servers:

      in <install_path>/openv/netbackup/logs:

      bpjava-msvc
      bpjava-susvc

       
    3. Start the Java interface using jnbSA

      WHILE the problem is occurring - run the following on the UNIX server being used to start the Java Administration GUI:
       
      /usr/openv/java/get_trace

      Running the above logs a stack trace from the current session log file.
       
    4. Collect the collect and review the bpjava-msvc and bpjava-susvc logs from the master server and the <install_path>/openv/netbackup/logs/user_ops/nbjlogs/jbp.<userid>.<pid>.log file from the current session.
 

 

Was this content helpful?