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If nbdb_upgrade step fails during upgrade, NetBackup Administrators will see errors stating "unable to connect to EMM server (77)" and "EMM interface initialization failed, status = 334" while accessing many different areas of the…

Article: 100029705
Last Published: 2013-09-20
Ratings: 0 1
Product(s): NetBackup & Alta Data Protection

Problem

DOCUMENTATION: If nbdb_upgrade step fails during upgrade, NetBackup Administrators will see errors stating "unable to connect to EMM server (77)" and "EMM interface initialization failed, status = 334" while accessing many different areas of the GUI

Error Message

Status 77
Status 334

Cause

If nbdb_upgrade step fails during upgrade, NetBackup Administrators will see errors stating "unable to connect to EMM server (77)" and "EMM interface initialization failed, status = 334" while accessing many different areas of the GUI.
 

Solution

This issue can corrected by running the following:
 
UNIX:   /usr/openv/db/bin/nbdb_upgrade -dbn {DATABASE_NAME.EN_US}
 
Windows: <install_path>\NetBackup\bin\nbdb_upgrade -dbn {DATABASE_NAME.EN_US}
 

Example is as follows on a machine that failed the database upgrade:

nbdb_upgrade -dbn NBDB
nbdb_upgrade: NBDB version 6.0.3.0 verified.
   Upgrading to 6.0.4.0
   Database validation successful.

 

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