NetBackup for Lotus Notes backup failed with Status Code 103 and "Could not find Path to 'nnotes.dll' in PATH Env Var. Errno:2" in the bpbkar log

Article: 100025820
Last Published: 2020-03-18
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

Lotus Notes backup is failing with a "status 103" with bpbkar reporting "Could not find Path to 'nnotes.dll' in PATH Env Var. Errno: 2"

 

Error Message

The bpbkar log noted the following:

1:34:59.891 PM: [3308.2244] <4> NBLN_StartAgent(): INF - nblnagent debug log path: 'BPBKAR'
1:34:59.891 PM: [3308.2244] <4> NBLN_StartAgent(): INF - nblnagent command: '"C:\Program Files\Veritas\NetBackup\bin\nblnagent64.exe" "C:\Program Files\Veritas\NetBackup\Logs\BPBKAR" 2'
1:34:59.907 PM: [2016.2588] <16> nblnagent main(): ERR - failed to load LN library: C:\Windows\System32\WindowsPowerShell\v1.0\\nnotes.dll: Could not find Path to 'nnotes.dll' in PATH Env Var. Errno:2 ()
1:34:59.907 PM: [2016.2588] <4> nblnagent LNAPI_stopServer(): INF - stopping nblnagent
1:34:59.907 PM: [2016.2588] <4> nblnagent LNAPI_stopServer(): INF - terminated normally
1:34:59.907 PM: [3308.2244] <16> getWORD(): ERR - ReadFile FAILED, Errno=109
1:34:59.907 PM: [3308.2244] <2> LN_stopClient(): INF - Stopping Client
1:34:59.907 PM: [3308.2244] <4> NBLN_Connect(): INF - Path to Notes.ini='=D:\Program Files\IBM\Lotus\Domino\notes.ini' passing to NotesInitExtended().
1:34:59.907 PM: [3308.2244] <16> NBLN_Connect(): ERR - NotesInitExtended() Failed (ErrorCode: 0xFFFF)
1:34:59.907 PM: [3308.2244] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 103: error occurred during initialization, check configuration file

 

Cause

The directory path to the location of the "nnotes.dll" was not defined in the current Windows PATH variable.

 

Solution

To add to the Windows PATH variable the path containing the "nnotes.dll" file:

1. Right client on "My computer" - select "Properties"  - "Advanced tab" and "Environment Variables"

2. Under the "System variables" section, highlight the "PATH" setting and choose "Edit" and add the missing .dll file path.

3. Reboot the server after making changes.

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