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When restoring to an NFS location, some files failed to restore due to "Permission denied" being returned by the OS

Article: 100018929
Last Published: 2012-01-24
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

GENERAL ERROR: When restoring to an NFS location, some files failed to restore due to "Permission denied" being returned by the OS

Error Message

Status Code 5 - the restore failed to recover the requested files

Solution

ISSUE:
 
GENERAL ERROR: When restoring to an NFS location, some files failed to restore due to "Permission denied" being returned by the OS.
 

 
ENVIRONMENT/CONDITIONS:
 
NetBackup was unable to restore 1 file because the permission of the file as it was backed up cannot be restored without the file existing first on the NFS mount. Here is an example of a permission set that could not be restored to an NFS location "-r-s-l--", the locking on the file cause "Permission Denied" errors during restores to an NFS location.
 

 
EVIDENCE:
 
/usr/openv/netbackup/logs/user_ops/root/log
 
16:47:58 (226.001) Could not create file /mnt/NFS/restore_job_ID_226/b2bi/proddb/orab2bi/10gR2/bin/oradism: Permission denied
 
18:02:53 (226.001) Could not create file /mnt/NFS/restore_job_ID_226/b2bi/_snapshot/b2bi_DAILY/proddb/orab2bi/10gR2/bin/oradism: Permission denied
 

 
SOLUTION/WORKAROUND:
 
Solution #1:
 
Create the file in the destination location before restoring and overwriting the file.
 

 
Solution #2:
 
Restoring to a Local Disk will avoid the NFS limitation.
 

 
Solution #3:
 
Change the Permission on the file prior to the backup, so it does not cause problems for restores in the future.
 

 

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