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NetBackup server and client installation on some VMware ESXi 5.0, 5.1, 5.5 versions may experience intermittent reboots, Blue Screen or kernel panic

Article: 100015971
Last Published: 2015-08-19
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

NetBackup server and client installation on some VMware ESXi 5.0, 5.1, 5.5 versions may experience intermittent reboots, Blue Screen or kernel panic

Error Message

Server reboots

Windows blue screen messages similar to:
    0x0000000a - IRQL_NOT_LESS_OR_EQUAL
    0x0000001a - MEMORY_MANAGEMENT
    0x000000fc - ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
    0x0000004e - PFN_LIST_CORRUPT
    0x00000050 - PAGE_FAULT_IN_NONPAGED_AREA
    0x0000003B - SYSTEM_SERVICE_EXCEPTION
VMware Workstation unrecoverable error: (vcpu-2) NOT IMPLEMENTED d:/build/ob/bora-1895310/bora/vmcore/vmx/main/physMem.c:2877

Solaris 10 64-bit                   kernel panic

Red Hat Enterprise Linux 4   kernel panic
Red Hat Enterprise Linux 5   kernel panic
Red Hat Enterprise Linux 6   kernel panic
Red Hat Enterprise Linux 7   kernel panic

Cause

Intel processor E3, E5, E7 has a problem in the MMU

Solution

Follow solution in VMware KB Article  2073791
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2073791

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