System Recovery Restore disk / disk images are no longer available on MyVeritas (previously known as FileConnect).
Problem
Unable to download or locate the System Recovery Disk (SRD) image from MyVeritas for System Recovery 2013 R2
Error Message
No Error is listed
Cause
Previous versions of System Recovery, prior to version 2013 R2, provided recovery disks for download on MyVeritas (or FileConnect).
Starting with System Recovery 2013 R2, there are no recovery disks available on MyVeritas portal for download. As Microsoft no longer allows redistribution of Windows Preinstallation Environment (WinPE), System Recovery 2013 R2 does not include a System Recovery Disk on a DVD media or as an ISO downloadable from MyVeritas.
Solution
System Recovery 2013 R2 provides a new utility that is called System Recovery Disk Creation Utility, which allows you to create a system recovery disk on your computer.
For more details about how to use this System Recovery Disk Creation Utility, refer to the following sources:
- System Recovery Help > Ensuring the recovery of your computer > Creating a new System Recovery Disk.
- Click the following link to view a video tutorial on how to create a System Recovery Disk:
https://www.youtube.com/playlist?list=PL8--xIUzrrzSIvXx031cajq_dir2kpuyt
Note: You can only create a recovery disk on Windows 7 and later operating systems or Windows server 2008 and later server operating systems .
The following table provides information about the time required to create a System Recovery Disk using the Typical and Advanced creation options. The actual time may vary depending on your selections and the environment.
| Recovery disk created using | Time Required |
| Typical creation option | Approximately 10 minutes Note: This time is considering that you create a recovery disk with the default drivers, any one media/destination, and without LightsOut Restore. |
| Advanced creation option | Approximately 20 minutes Note: This time is considering that you create a recovery disk with the default language, default drivers, any one media/destination, 32 and 64 bit recovery disks, and without LightsOut Restore. |
Applies To
Microsoft Windows
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.