Unable to load software (MSI) on Windows server

Article: 100006068
Last Published: 2015-08-05
Ratings: 0 2
Product(s): Enterprise Vault

Problem

When trying to install software (MSI file) on Windows server 2008 R2 or Windows Server 2003 SP2/SP3, an error is generated on the screen.

Error Message

The system administrator has set policies to prevent this installation.

Cause

MSI install blocked by policy or administrator.

Solution

The solution is to create a registry key under the following location

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

  • Data Type: REG_DWORD
  • Value: 0
  • Name: DisableMSI

 

If the key is already present, then change the value to 0 (zero)

DisableMSI Description
Default On Windows Server 2003, Windows Server 2003 R2, Windows Server 2008, and Windows Server 2008 R2, if the policy value is Null, absent, or any number other than 1 or 2, the Windows Installer is enabled for managed applications. Unmanaged application installs are blocked.

On Windows XP, Windows Vista, and Windows 7, the Windows Installer is enabled for all applications. All install operations are allowed.
0 Windows Installer is enabled for all applications. All install operations are allowed.
1 The Windows Installer is disabled for unmanaged applications but is still enabled for managed applications. Non-elevated per-user installations are blocked. Per-user elevated and per-machine installs are allowed.
2 Windows Installer is always disabled for all applications. No installs are allowed including repairs, reinstalls, or on-demand installations


For more information about this setting, click on the link below:

DisableMSI
https://msdn.microsoft.com/en-us/library/aa368304%28v=vs.85%29.aspx


Applies To

Windows server 2003, 2008 R2

Was this content helpful?