Vault duplication of GRT backups fail with status 191, 308

Problem

When duplicating Exchange GRT backups from disk to tape using vault, the duplications fail with status 191, vault job fails with status 308.

Error Message

Error bpduplicate(pid=2864) db_IMAGE() failed: database system error (220)Error bpduplicate(pid=2864) Status = no images were successfully processed.

Windows System Event log entry on Exchange server:
Log Name:      System
Source:        NfsRdr
Date:          2/8/2011 11:56:30 AM
Event ID:      16384
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      exchange_server
Description:
Client for NFS requested a mount with file locking enabled, and the remote Network File System (NFS) server does not support file locking.
Client for NFS mounted the shared resource anyway. File locking may not be available.
To avoid this warning in the future, enable file-locking suppport on the remote NFS server.

Cause

When duplicating GRT backups from disk to tape, it is necessary to contact the Exchange server for catalog information to be stored on the tape. If the Exchange server is utilizing a firewall, certain ports must be open for the NFS file locking to occur.

Solution

Open the required ports for NFS services on the Windows 2008 as per Microsoft Technet article https://technet.microsoft.com/en-us/library/cc753302%28WS.10%29.aspx

Applies To

NetBackup 7.0.1

Exchange 2007 on Windows 2008

Disk-based backups stored on a DataDomain storage unit via NFS share.