Problem
When using VMwareDisk resources for a VMWare ESX cluster with VCS, the disks may be inaccessible depending on the settings of the VMWare guest.
Error Message
V-76-58645-585
Failed to reserve a majority of disks in a cluster dynamic disk group
V-76-58645-150
INTERNAL Error - No valid disk found containing dynamic disk group
Cause
The VMDK disks for VMware do not support SCSI-3 protocol (Default setting in VEA).
This issue occurs when the disks for the cluster node are presented with SCSI-Sharing mode as Physical and the SCSI-Support setting in VEA is set to SCSI-3.
Solution
1. From the settings of the VMWare guest, set the SCSI sharing type to Virtual using the below steps:
a. Start the VMWare VSphere client.
b. From the inventory, right-click on the guest virtual machine (VM).
c. Click Edit Settings
d. From the Virtual Machine Properties, click the Hardware tab.
e. Select the SCSI controller that is associated with the shared storage.
f. From SCSI Bus Sharing, select Virtual
2. From the Veritas Enterprise Administrator (VEA) control panel, select SCSI-2 using the below steps:
a. Start Veritas Enterprise Administrator (VEA).
b. Click Control Panel
c. From Browse Domain expand the selections and double-click System Settings
d. Click SCSI Support tab
e. Select SCSI-2 support
f. Restart VEA service using the below commands
i. net stop vxsvc
ii. net start vxsvc
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.