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An error message "A disk read error occurred" may occur at boot up soon after LightOut restore option is installed.
Article: 100002772
Last Published: 2018-06-18
Ratings: 1 1
Product(s): System Recovery
Problem
An error message “A disk read error occurred” may occur at boot up soon after LightOut restore option is installed.
Error Message
A disk read error occurred
Press Ctrl+Alt+Del to restart
Cause
Master Boot Record (MBR) may be damaged.
Solution
1) Repair MBR and reboot the machine.
a) In case of Windows 2003, run a command “FIXMBR” in Recovery Console.
b) In case of Windows 2008, run a command “BOOTREC /FIXMBR” in System Recovery Environment.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.