NetBackup Authentication Service (AT) Status Code 24630

Article: 100039950
Last Published: 2020-04-07
Ratings: 4 5
Product(s): NetBackup & Alta Data Protection

Problem

The NetBackup Administration Console failed to establish a secure connection with the host.

 

Error Message

The NetBackup Administration Console failed to establish a secure connection with the host.

 

Cause

The root cause for this error is that the Authentication Service (AT) needs permissions to access the directory pointed by $vrtsat.home.

In the NetBackup Administration Console, this directory is the home directory of the logged in user that is $HOME.

On UNIX, if you use the root squash option by specifying the su root command, $HOME cannot be accessed and the local host configuration data cannot be initialized.
 

Solution

If the error appeared because there was no write permission to the local $HOME directory, use the su -root option.
 

Note: In a Windows environment, this error may occur if the account does not have rights on the local system. Opening a new session while logged in as a local administrator should resolve the error.

 

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