Please enter search query.
Search <product_name> all support & community content...
File System Archiving (FSA) placeholders are being recalled when using McAfee Endpoint Security 10.5 on the file server
Article: 100041325
Last Published: 2017-12-11
Ratings: 0 0
Product(s): Enterprise Vault
Problem
File System Archiving (FSA) placeholders are being recalled when using McAfee Endpoint Security 10.5 on the file server.
Error Message
Using McAfee Endpoint Security 10.5 with a default configuration on a file server can cause the recall of archived files during a scan.
This could happen if the ON-DEMAND SCAN > Files that have been migrated to storage option is selected.
Solution
Make sure that you clear the ON-DEMAND SCAN > Files that have been migrated to storage option.
- Click Start > All Programs.
- Click McAfee > McAfee Endpoint Security.
- In the McAfee Endpoint Security dialog box, click Threat Prevention.
- In the Settings dialog box, scroll down to ON-DEMAND SCAN.
- On the Full Scan, Quick Scan, and Right-Click Scan tabs, clear Files that have been migrated to storage.
- Click Apply. The recall of the archived files should no longer occur.