Description
If a hardware component fails, it may need to be replaced with a new part. Some components are hot-swappable. Care must be taken to ensure that hot-swappable components are in a safe state before they are removed. Inappropriate removal of a hot-swappable component can disrupt system operation and result in data loss and data corruption. Contact Veritas Technical Support immediately if a component is removed inappropriately or the replacement part does not resolve the fault.
When handling electrical components, be sure to always apply appropriate ESD preventative measures. Do the following:
Wear an appropriately grounded wrist strap, ESD-compliant gloves, or ESD-compliant clothing.
Place the components on which you are working on a properly grounded, ESD-compliant surface.
Leave replacement components in the ESD-compliant shipping material until you are ready to use them.
The effects of electrostatic damage are invisible and, often, do not appear immediately. Nonetheless, electrostatic damage can affect the performance and shorten the life of sensitive components.
For the procedures on replacing individual components in the NetBackup appliances and the storage shelves, navigate to the NetBackup Appliance Hardware Service Procedures page.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.