NetBackup Appliance software corruption

Article: 100039103
Last Published: 2017-07-13
Ratings: 0 1
Product(s): Appliances

Description

Use the following steps as a guide to determine the type of software corruption you are experiencing and where you can get more information on your specific scenario

Table: Steps for determining the type of software corruption

Steps

Action

Description

Step 1

Determine the software corruption that has occurred on the appliance.

The following are types of software corruption that can happen on the appliance due to many factors:

  • Database corruption: A change you made is not being displayed or nothing is being displayed at all.

  • Catalog corruption: You lose the ability to perform backups or restores or you are not seeing images being backed up.

  • Operating system corruption: You are not able to log in or you are not able to perform any of NetBackup and NetBackup appliance operations.

Note:

If you have more severe software corruption than what is listed here, contact Veritas Technical Support with your specific scenario for further assistance.

Step 2

Perform disaster recovery for your specific software corruption case.

See NetBackup Appliance database corruption for database corruption disaster recovery.

See NetBackup Appliance catalog corruption for catalog corruption disaster recovery.

See NetBackup Appliance operating system corruption for operating system corruption disaster recovery.

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