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NetBackup Appliance operating system corruption

Article: 100039102
Last Published: 2017-07-13
Ratings: 1 0
Product(s): Appliances

Description

Operating system corruption may have occurred if you are not able to log in or you are not able to perform any of the NetBackup or NetBackup Appliance operations.

Use the following steps as a guide to recover a corrupt operating system on the appliance.

Table: Steps for recovering from operating system corruption on the appliance

Steps

Action

Description

Step 1

Perform a re-image of the appliance using the USB drive.

Re-imaging an appliance from the USB drive returns your appliance to a clean and unconfigured state.

Step 2

Perform an initial configuration of the appliance.

Configure the appliance as you would a new configuration.

Veritas recommends that you record all of your initial configuration information so that you can reference that information during the configuration process.

For a 52xx appliance, see the "Initial Configuration" chapter of the NetBackup 52xx Initial Configuration Guide for more information on setting up your 52xx appliance and attached storage systems.

For a 5330 appliance, see the "Initial Configuration" chapter of the NetBackup 5330 Initial Configuration Guide for more information on setting up your 5330 appliance and attached storage systems.

Step 3

Recover the data from a secondary backup site.

If you have a secondary backup site, Veritas Technical Support will help you work through recovering your data from a secondary backup site.

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