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NetBackup Appliance catalog corruption

Article: 100039101
Last Published: 2017-07-13
Ratings: 0 1
Product(s): Appliances

Description

Appliance configuration catalog corruption may have occurred if you lose the ability to perform backups and restores or you are not seeing images being backed up.

Use the following steps as a guide to recover a corrupt configuration catalog on the appliance.

Table: Steps for recovering from catalog corruption on the appliance

Steps

Action

Description

Step 1

Perform a factory reset on the appliance while retaining the storage configuration and backup data.

An appliance factory reset returns your appliance to a clean, unconfigured, and default state.

You can choose to retain the storage configuration and backup data during this process to avoid reconfiguring the appliance after a factory reset.

See "Appliance factory reset" in the NetBackup Appliance Administrator's Guide for more information on the topic of factory reset.

Step 2

Verify that the factory reset is successful.

Verify that the rollback has reverted the following components:

  • Appliance operating system

  • Appliance software

  • NetBackup software

  • Tape media configuration on the master server

  • Networking configuration

  • Storage configuration and backup data (optionally retain)

Note:

If the factory reset does not fix the catalog corruption, proceed to Step 3.

Step 3

Reconfigure the appliance with the catalog recovery option.

If the factory reset is not successful, an appliance can be reconfigured to your original configuration.

Veritas recommends that you record all of your initial configuration information so that you can reference that information during the reconfiguration process.

See "Reconfiguring a NetBackup appliance" in the NetBackup Appliance Decommissioning and Reconfiguration Guide for more information about the reconfiguration process.

 

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