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Complete loss of NetBackup Appliance and attached storage disks

Article: 100039098
Last Published: 2017-07-13
Ratings: 0 0
Product(s): Appliances

Description

If the location your appliance resides has encountered a catastrophic event that requires an entire appliance replacement, use the following steps as a guide to replace the appliance. This scenario assumes that your appliance, operating system drives, and attached storage disks are not recoverable.

Note:

Please contact Veritas Technical Support to assist you in replacing your appliance. The steps provided in this procedure serve as a general guide for performing a disaster recovery.

Table: Steps for replacing an appliance and attached storage disk units after they have been rendered non-operational

Steps

Action

Description

Step 1

Remove the damaged appliance and replace with a new appliance.

Veritas Technical Support will dispatch service personnel to you who will then help you get your new appliance installed.

Step 2

Remove the damaged storage systems and replace with new storage systems.

All damaged storage systems must be replaced at the same time the appliance hardware is replaced so a proper configuration can be achieved. Veritas Technical Support will assist you in replacing the storage systems.

Step 3

Power on the new components.

Power on the components in the following order:

  • Storage systems

  • Master server

  • Media server

Step 4

Configure the appliance and storage systems.

Configure the appliance as you would a new configuration.

For a 52xx appliance, see the "Initial Configuration" chapter of the NetBackup 52xx Initial Configuration Guide for more information on setting up your 52xx appliance and attached storage systems.

For a 5330 appliance, see the "Initial Configuration" chapter of the NetBackup 5330 Initial Configuration Guide for more information on setting up your 5330 appliance and attached storage systems.

Step 5

Recover the data from a secondary backup site.

If you have a secondary backup site, Veritas Technical Support will help you work through recovering your data from a secondary backup site.

 

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