Enterprise Vault™ Compliance Accelerator Installation Guide
- Introducing Compliance Accelerator
- Preparing to install Compliance Accelerator
- Configuration options for Compliance Accelerator
- Supported versions of Enterprise Vault in Compliance Accelerator environments
- Prerequisites for Compliance Accelerator
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Compliance Accelerator environment
- Disabling the Windows Search Service on the Compliance Accelerator server
- Ensuring that the Windows Server service is running on the Compliance Accelerator server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Installing Compliance Accelerator
- Installing the Compliance Accelerator server software
- Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall
- Creating the configuration database and customer databases
- Uploading the Compliance Accelerator report templates
- Configuring Compliance Accelerator for use in a SQL Server Always On environment
- Installing Compliance Accelerator in a clustered environment
- Maximizing security in your Compliance Accelerator databases
- Installing the Compliance Accelerator client software
- Uninstalling Compliance Accelerator
- Installing the Compliance Accelerator server software
- Appendix A. Ports that Compliance Accelerator uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Compliance Accelerator 14.1.1
- Enterprise Vault Accelerator Manager service not created
- Enterprise Vault Accelerator Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Compliance Accelerator customer databases when Symantec Endpoint Protection is running
- Permissions error when uninstalling the Compliance Accelerator client from a UAC-enabled computer
- Uninstalling the Compliance Accelerator client from a shared location may prevent other users from starting the client
- Appendix C. Installing and configuring the Enhanced Auditing feature
Installing the Compliance Accelerator server software
Follow the instructions in this section to perform a first-time installation of the Compliance Accelerator server software. If you want to upgrade an existing Compliance Accelerator installation, see the CAUpgradeInstructions file.
Before you proceed, note the following:
You must install this software as the Vault Service account.
Installing this software on a computer on which you have also installed the Discovery Accelerator server software is not supported.
You can configure Compliance Accelerator for use in a Network Load Balancing cluster. However, installing the software on the nodes in other types of clusters is not supported.
See Installing Compliance Accelerator in a clustered environment.
To install the Compliance Accelerator server software
Load the release media, and then do one of the following:
When the Install Launcher starts, follow the links to install the Compliance Accelerator server software.
In Windows Explorer, browse to the
Veritas Enterprise Vault Compliance Accelerator\Serverfolder, and then runsetup.exe.The
setup.exeprogram launches the Windows Installer (.msi) package that is in the same folder with elevated privileges. This is necessary to enable the installation to complete all of its processes.
Follow the on-screen instructions, which prompt you to submit information at several points.
Choose between the following setup types:
Note:
If you choose the Typical option, you can choose to install and configure Veritas Advanced Supervision on the Veritas Advanced Supervision Configuration. You would be asked to provide certain details, such as Server Alias, Internal Port, and Website Port. Ensure that you meet the additional prerequisites. See Prerequisites for Veritas Advanced Supervision.
If you prefer not to install Veritas Advanced Supervision, you can also use the Custom setup, and then remove the Veritas Advanced Supervision option on the Custom Setup screen during installation.
In the Prerequisites page, note the requirement to ensure that the TEMP folder is secure. You cannot install the Compliance Accelerator server software without first ensuring that the folder meets certain security requirements.
- If you have chosen to install the Accelerator Manager service then, when the installation program has finished, select the option to display the Enterprise Vault Accelerator Manager website. Then you can create the configuration database and customer databases.
The installation program automatically opens the Accelerator Manager website with administrator privileges if you have installed Compliance Accelerator on a server in which User Account Control (UAC) is enabled. (This is a requirement when accessing the website in such environments.) If UAC is not enabled, a Run As dialog box may prompt you for the name and password of the user account under which to access the website. Enter the details of the Vault Service account with which you manage your Enterprise Vault server.
- If you have chosen to install the Veritas Advanced Supervision, then, when the installation program has finished, select the option to restart the Enterprise Vault Accelerator Manager service (EVAMS) and Internet Information Services (IIS). You can use the Services snap-in to Microsoft Management Console to restart the Enterprise Vault Accelerator Manager service. For IIS, you should first stop EVAMS, run the iisreset command in an Administration Command Prompt, and then start EVAMS.
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