NetBackup™ Web UI VMware Administrator's Guide

Last Published:
Product(s): NetBackup (10.1)
  1. Managing VMware servers
    1.  
      Add VMware servers
    2.  
      Validate and update VMware server credentials
    3.  
      Browse VMware servers
    4.  
      Remove VMware servers
    5.  
      Create an intelligent VM group
    6.  
      Remove an intelligent VM group
    7.  
      Add a VMware access host
    8.  
      Remove a VMware access host
    9.  
      Change resource limits for VMware resource types
    10.  
      About VMware discovery
    11.  
      Change the autodiscovery frequency of VMware assets
    12.  
      Discover VMware server assets manually
  2. Protecting VMs
    1.  
      Working with VMware policies in the web UI
    2. Protect VMs or intelligent VM groups
      1.  
        Schedules
      2.  
        Backup options and Advanced options
      3.  
        Exclude disks from backups
      4.  
        Snapshot retry options
    3.  
      Customize protection settings for a VMware asset
    4.  
      Remove protection from VMs or intelligent VM groups
    5.  
      View the protection status of VMs or intelligent VM groups
  3. Malware scan
    1.  
      Scan a VMware asset for malware
  4. Instant access
    1.  
      Create an instant access VM
    2.  
      Restore files and folders from a VM backup image
    3.  
      Download files and folders from a VM backup image
    4.  
      Things to consider before you use the instant access feature
    5. Instant access Build Your Own (BYO)
      1.  
        Prerequisites of Instant Access Build Your Own (BYO)
      2.  
        Hardware configuration requirement of Instant Access Build Your Own (BYO)
      3.  
        Frequently asked questions
    6.  
      VM malware scan
  5. Instant rollback
    1.  
      Prerequisites of instant rollback
    2.  
      Things to consider before you use the instant rollback feature
    3.  
      Instant rollback from a VM backup image
  6. Continuous data protection
    1.  
      CDP terminology
    2.  
      CDP architecture
    3.  
      About continuous data protection
    4.  
      Prerequisites
    5.  
      Capacity-based licensing for CDP
    6.  
      Steps to configure CDP
    7.  
      Removing VMs from the CDP gateway
    8.  
      Defining the CDP gateway
    9.  
      Sizing considerations
    10.  
      Limiting concurrent CDP backup jobs
    11.  
      Controlling full sync
    12.  
      Monitoring CDP jobs
    13.  
      Using accelerators with CDP
    14.  
      Recovering CDP protected VMs
    15.  
      Some limitations of CDP
    16.  
      Troubleshooting for CDP
  7. VM recovery
    1. Recover a VM
      1.  
        Recovery options
      2.  
        Advanced recovery options
      3.  
        Advanced recovery options: Format of restored virtual disks
      4.  
        Advanced recovery options: Transport mode
    2.  
      About VMware agentless restore
    3.  
      Prerequisites and limitations of VMware agentless restores
    4.  
      Recover files and folders with VMware agentless restore
    5.  
      About restricted restore mode
    6.  
      Recover VMware Cloud Director virtual machines
  8. Protecting VMs using hardware snapshot and replication
    1.  
      About virtual machines and hardware snapshots
    2.  
      Deployment and architecture
    3.  
      Features and applications supported
    4.  
      Prerequisites for hardware snapshot and replication
    5.  
      Operations supported with hardware snapshot
    6.  
      Configuring a VMware policy to use hardware snapshot
    7.  
      Configuring a VMware policy to use NetBackup snapshot manager replication
    8.  
      Jobs in the Activity Monitor that use hardware snapshot for VMs
    9.  
      Notes and limitations
    10.  
      Troubleshooting with VMware hardware snapshot and replication operations
  9. Troubleshooting VMware operations
    1.  
      Errors when adding VMware servers
    2.  
      Errors when browsing VMware servers
    3.  
      Errors for the status for a newly discovered VM
    4.  
      Error when downloading files from an instant access VM
    5.  
      Troubleshooting backups and restores of excluded virtual disks
    6.  
      Restore fails for a virtual machine with multiple datastores

Monitoring CDP jobs

More information is available on monitoring jobs in the web UI.

NetBackup dashboard

CDP follows the same job hierarchy as the traditional NetBackup agent for VMware. Protection starts with the job discovering the VM and its attributes. A child job called Preparing for Backup follows it. This child job determines the changed blocks based on previous images and current data available on gateway. A backup job to move data from CDP gateway to destination storage unit, follows the child job.

If there is not enough space for each VM, on the gateway, the backup image may not be fully recoverable. Such images are referred to as partial non-recoverable images and are not available to restore from the web UI. But the subsequent backup jobs, create recoverable backup images. If an image is non-recoverable, NetBackup triggers a backup job automatically when it receives consistent data from ESXi.

Viewing notifications

For most CDP activities, you can see notifications in the web UI. These notifications are helpful to know how the IO tapping on the gateway performs. You can see notifications when things have stopped working or any action is required from your side. The following are some important scenarios when you can see notifications:

  • While backing up data. When a backup job moves data from staging area to back up storage.

  • VM full sync has started/suspended/resumed/done.

  • Partial image is generated.

  • No space left in the staging area storage.

  • When there is an error while writing in-memory data to staging area location.

Here are some notifications:

Table: Viewing notifications

Message

Scenario

Severity

Priority

Temporarily disconnecting from the IO filter to the Continuous data protection service on the gateway. Either the allocated staging area is almost full, or the memory usage is at maximum.

The staging space allocated to CDP is almost full, and CDP service temporarily disconnects from the IO filter.

This may also happen, if backup jobs are not able to move data from the CDP gateway staging database to the backup storage.

Check backup job failure reasons and STU's underlying storage.

Critical

High

Input/Output error occurred for the VM: <uuid>

CDP service is not able to perform IO on staging location due to myriad of reasons like, underlying disk snapped out of storage, or file-system went into read-only mode, and so on.

Error

High

Terminating the Continuous data protection service, as the staging area memory is full.

If the staging space is less than 1 GB, CDP raises this error and terminates the service.

Critical

High

Data storage quota full for the VM: <uuid>, bearing jobid: ${jobid}. Moving data to backup storage.

During VM's data transfer, if the total data crosses the configured VM quota, then a backup job is triggered to move the staging data to backup destination.

Info

Low

Cannot move data to backup storage, for the VM: <uuid>. Storage quota for the VM is full.

Data movement from the gateway to the backup location failed.

Error

High

Full sync started for the VM: <uuid>.

Initiated the full sync process for this VM.

Info

Low

Full sync resumed for the VM: <uuid>.

Full sync for the VM is resumed after some unexpected interruption.

Info

Low

Full sync completed for the VM: <uuid>.

The initial full sync for VM is complete.

Info

Low

Full sync suspended for the VM: <uuid>.

Full sync operation fails, for some reason like, network glitch.

Info

Low

Backup image generated for the VM: <uuid> is not recoverable.

When a VM sync is in progress, if the VM quota is reached, a backup job is triggered. When the backup job is completed the image may not be recoverable, as NetBackup is moving the intermediate data generated on the guest VM.

Info

Low

Viewing jobs

CDP uses the activity monitor to display the following job information:

  • Parent backup job - discovery job to discover the VM information.

  • Preparing for backup - identify the point in time data for the VM.

  • Backup - move data from the staging path to the backup storage.