Using Generic Simple Storage Service (S3) as a primary storage for Enterprise Vault

Last Published:
Product(s): Enterprise Vault (15.1)

Using the DTrace utility for enabling SDK to view diagnostic logs

If you encounter issues when you store or retrieve archived data with the Enterprise Vault Generic Simple Storage Service (S3) primary partition, you can run the DTrace utility to identify the cause for issues.

You can also add SDK-provided log level on partition, which has been incorporated in the DTrace utility as an additional support for troubleshooting. To enable SDK logs for troubleshooting purpose, see See Configuring Generic S3 primary partition.

The DTrace utility lets you monitor multiple services simultaneously, write the trace to a file, filter for specific words, and trigger tracing based on the filters.

The following table lists the processes for which you can get the diagnostic logs with DTrace.

Note:

Veritas Enterprise Vault recommends setting the monitoring level to Verbose in all cases.

Monitor this process

To do this

StorageArchive.exe

To get diagnostic logs for archived files that are written in the Generic Simple Storage Service (S3).

StorageOnlineOpns.exe

To get diagnostic logs for the retrieved and restored of files that are in the Generic Simple Storage Service (S3).

StorageFileWatch.exe

To get the diagnostic logs to know whether items is secure or not based on the replication setting configured on Generic Simple Storage Service (S3) partition.

StorageManagement.exe

To view the information that is logged when Enterprise Vault checks whether the partition has been configured correctly and validates the configured settings. Enterprise Vault logs this information when you click the Test button on the Advanced page of the vault store partition Properties page and the vault store partition creation wizard.

Note:

For more information on DTrace, see the Enterprise Vault™ Utilities Guide.