NetBackup™ 10.3.0.1 Application Guide

Last Published:
Product(s): Appliances (4.2, 4.1, 4.0)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to NetBackup applications for Flex Appliance
    2.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      NetBackup 10.3.0.1 application new features, enhancements, and changes
    2.  
      Supported upgrade paths to this release
    3.  
      Operational notes
  3. Geting started
    1.  
      Prerequisites before you can create NetBackup application instances
    2.  
      Installing the NetBackup Administration Console and client packages
  4. Creating NetBackup application instances
    1. Creating application instances
      1.  
        Creating a NetBackup primary server instance
      2.  
        Creating a NetBackup media server instance
      3.  
        Creating a NetBackup WORM storage server instance
  5. Managing NetBackup application instances
    1.  
      Managing application instances from Flex Appliance and NetBackup
    2. Accessing NetBackup primary and media server instances for management tasks
      1. Managing users on a primary or a media server instance
        1.  
          Adding and removing local users on a primary or a media server instance
        2.  
          Connecting an Active Directory user domain to a primary or a media server instance
        3.  
          Connecting an LDAP user domain to a primary or a media server instance
        4.  
          Changing a user password on a primary or a media server instance
        5.  
          Using SSH keys for authentication on a primary or a media server instance
      2.  
        Configuring the multi-factor authentication on NetBackup primary and media server instance
      3. Running NetBackup commands on a primary or a media server application instance
        1.  
          Creating a NetBackup touch file on a primary or a media server application instance
        2.  
          Installing NetBackup notify scripts on a primary or a media server application instance
      4.  
        Monitoring NetBackup services on a NetBackup primary server instance
      5.  
        Mounting an NFS share on a NetBackup primary server instance
      6.  
        Setting environment variables on primary and media server instances
      7.  
        Storing custom data on a primary or a media server instance
      8.  
        Modifying or disabling the nbdeployutil utility on a primary server instance
      9.  
        Disabling SMB server signing on a media server instance
      10.  
        Enabling extra OS STIG hardening on a primary or a media server instance
      11.  
        Using a login banner on a primary or a media server instance
      12.  
        Using a primary server instance for disaster recovery
      13.  
        Authorizing a primary or a media server instance for deletion
    3. Accessing NetBackup WORM storage server instances for management tasks
      1. Managing users from the deduplication shell
        1.  
          Adding and removing local users from the deduplication shell
        2.  
          Adding MSDP users from the deduplication shell
        3.  
          Connecting an Active Directory domain to a WORM storage server for Universal Shares and Instant Access
        4.  
          Disconnecting an Active Directory domain from the deduplication shell
        5.  
          Changing a user password from the deduplication shell
      2.  
        Configuring the multi-factor authentication on NetBackup WORM storage server instance
      3.  
        Managing VLAN interfaces from the deduplication shell
      4.  
        Viewing the lockdown mode on a WORM storage server
      5.  
        Managing the retention policy on a WORM storage server
      6.  
        Managing images with a retention lock on a WORM storage server
      7.  
        Auditing WORM retention changes
      8.  
        Protecting the NetBackup catalog on a WORM storage server
      9. Managing certificates from the deduplication shell
        1.  
          Viewing the certificate details from the deduplication shell
        2.  
          Importing certificates from the deduplication shell
        3.  
          Removing certificates from the deduplication shell
      10.  
        Managing FIPS mode from the deduplication shell
      11.  
        Encrypting backups from the deduplication shell
      12. Configuring an isolated recovery environment using the web UI
        1.  
          Configuring the allowed subnets
        2.  
          Configuring the reverse connections
        3.  
          Configuring the reverse replication schedule
        4.  
          Adding a replication operation to SLP at the production primary server
      13.  
        Tuning the MSDP configuration from the deduplication shell
      14.  
        Setting the MSDP log level from the deduplication shell
      15. Managing NetBackup services from the deduplication shell
        1.  
          Managing the cyclic redundancy checking (CRC) service
        2.  
          Managing the content router queue processing (CRQP) service
        3.  
          Managing the online checking service
        4.  
          Managing the compaction service
        5.  
          Managing the deduplication (MSDP) services
        6.  
          Managing the Storage Platform Web Service (SPWS)
        7.  
          Managing the Veritas provisioning file system (VPFS) configuration parameters
        8.  
          Managing the Veritas provisioning file system (VPFS) mounts
        9.  
          Managing the NGINX service
        10.  
          Managing the SMB service
      16. Monitoring and troubleshooting NetBackup services from the deduplication shell
        1.  
          Managing the health monitor
        2.  
          Viewing information about the system
        3.  
          Viewing the deduplication (MSDP) history or configuration files
        4.  
          Viewing the log files
        5.  
          Collecting and transferring troubleshooting files
      17. Managing S3 service from the deduplication shell
        1.  
          Configuring the S3 service
        2.  
          Creating or resetting root credentials
        3.  
          Changing the S3 service certificates
        4.  
          Managing the S3 service
      18.  
        Authorizing a WORM storage server for deletion

Collecting and transferring troubleshooting files

You can collect files from the following categories and transfer them to another host for easier viewing:

  • The Media Server Deduplication Pool (MSDP) history files

  • The MSDP configuration files

  • The MSDP log files

  • The system log files

Use the following procedure to collect and transfer these files from the deduplication shell:

To collect and transfer files

  1. Open an SSH session to the server as the msdpadm user.
  2. If you plan to collect and transfer a large log file, you may need to increase the amount of time before the SSH connection times out. The default is 10 minutes. Use the following steps to increase the time:

    • Run the following command:

      setting ssh set-ssh-timeout ssh_timeout=<number of seconds>

    • Run the following command to verify the change:

      setting ssh show-ssh-timeout

    • Close the current SSH session and open a new one.

  3. Run one of the following commands to collect files of interest from the desired category:

    • support MSDP-history collect

    • support MSDP-config collect

    • support MSDP-log collect

    • support syslogs collect

    You can also use the following optional parameters:

    • pattern=<keyword>

      This parameter searches for a keyword within the files.

    • mmin="<minutes, +minutes, or -minutes>"

      This parameter specifies the timeframe to collect files from, in minutes. To collect the files from x minutes ago, enter mmin="x". To collect the files from less than x minutes ago, enter mmin="-x". To collect the files from more than x minutes ago, enter mmin="+x".

    • mtime="<days, +days, or -days>"

      This parameter specifies the timeframe to collect files from, in days. To collect the files from x days ago, enter mtime="x". To collect the files from less than x days ago, enter mtime="-x". To collect the files from more than x days ago, enter mtime="+x".

    For example:

    support MSDP-log collect pattern=spoold* mmin="+2"

  4. Run the scp command from any category to create a tarball of all previously collected files (from all categories) and transfer the tarball to the target host using the scp protocol. For example:

    support MSDP-config scp scp_target=user@example.com:/tmp

  5. If applicable, run the following command to set the SSH time-out back to the default:

    setting ssh set-ssh-timeout ssh_timeout=600

    Verify the change with the setting ssh show-ssh-timeout command.