Veritas NetBackup™ Flex Scale Administrator's Guide
- Product overview
- Viewing information about the NetBackup Flex Scale cluster environment
- NetBackup Flex Scale infrastructure management
- User management
- About Universal Shares
- Node and disk management
- Adding a node to the cluster using the NetBackup Flex Scale web interface
- License management
- Managing hardware vendor packages
- User management
- NetBackup Flex Scale network management
- Bonding operations
- Data network configurations
- Network configuration on plain device (eth5)
- Network configuration on bonded interfaces (bond0 on eth5 and eth7)
- NetBackup Flex Scale infrastructure monitoring
- Resiliency in NetBackup Flex Scale
- EMS server configuration
- Site-based disaster recovery in NetBackup Flex Scale
- Performing disaster recovery using RESTful APIs
- NetBackup Flex Scale security
- STIG overview for NetBackup Flex Scale
- FIPS overview for NetBackup Flex Scale
- Support for immutability in NetBackup Flex Scale
- Deploying external certificates on NetBackup Flex Scale
- Troubleshooting
- Collecting logs for cluster nodes
- Troubleshooting NetBackup Flex Scale issues
- Appendix A. Maintenance procedures for HPE servers
- Appendix B. Configuring NetBackup optimized duplication
- Appendix C. Disaster recovery terminologies
- Appendix D. Configuring Auto Image Replication
Configuring Call Home settings
If Call Home is configured, the appliance uploads hardware and software information to the Veritas AutoSupport server and sends email alerts to administrators when hardware errors are detected. Veritas Support uses this information to troubleshoot and resolve the issues. The appliance uses the HTTPS protocol and uses port 443 to connect to the AutoSupport server. You can configure the email addresses that you want to use for failure notifications. See Setting up email alerts.
To configure Call Home settings:
- Use any one of the following options to log in using the user account that you created:
Use a user account with both Appliance Administrator and NetBackup Administrator role, or a user account with only an Appliance administrator role to log in to the NetBackup Flex Scale web interface
https://ManagementServerIPorFQDN/webui
where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Cluster Management > Cluster settings > AutoSupport.Use a user account with an Appliance Administrator role to log in to the NetBackup Flex Scale infrastructure management console
https://ManagementServerIPorFQDN:14161
where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Settings > AutoSupport.Note:
If you access the NetBackup Flex Scale infrastructure management console by using the short host name from a node, set the DNS settings (name server, domain name, and search domain) or ensure that the entry for mapping the short host name to an IP address exists in the hosts file of the node.
- Click Call Home and proxy settings and specify the following details:
Parameter
Description
Enable Call Home transmission
Turn on to upload the appliance health information to the Veritas AutoSupport server.
Enable the proxy server
If the appliance connects to the AutoSupport server through a proxy server, turn on to configure a proxy server.
Enable proxy tunneling
If the proxy server supports SSL tunneling, turn on to enable SSL tunneling.
Proxy server
Name of the proxy server. (Required if you enable the proxy server)
Proxy port
Proxy server port. (Required if you enable the proxy server)
Proxy username
User name to log in to the proxy server.
Proxy password
Password to authenticate the user name that is used to log in to the proxy server.
- Click Save.
A notification is displayed. To view the status and progress of each of the tasks, click View details.
- Optionally, click Test configuration to verify that the configured settings are valid and the appliance can communicate with the AutoSupport server.