Veritas InfoScale™ 7.4.1 Installation and Upgrade Guide - Windows

Perform the following steps to install the server components

1. Download the installation package from the following location:

   https://sort.veritas.com

2. Allow the autorun feature to start the installation or double-click Setup.exe.

   The CD browser appears.

   Note:

   If you install the software using the product software disc, the CD browser displays the installation options for all the products. However, if you download the installation package from the Veritas website, the CD browser displays the installation options only for the product to be installed.

3. Click the required product-specific tab and then click the link to install the components.

   Note:

   The client components are installed by default along with the server components. However, the client components are not installed if the system is a server core machine.

   In addition to the product-specific tabs, the CD browser also provides the following links:

   Late Breaking News	Click to access the latest information about updates, patches, and software issues regarding this release.
   SORT	Click to access the Veritas Services and Operations Readiness Tools (SORT) site. In addition to the product download you can also download the custom reports about your computer and Veritas enterprise products, a checklist providing configuration recommendations, and system and patch requirements to install or upgrade your software.
   Browse Contents	Click to view the software disc contents.
   Technical Support	Click to contact Veritas Technical Support.

4. On the Welcome panel, review the list of prerequisites and click Next.
5. On the License panel, read the license terms, select I accept the terms of License Agreement, and then click Next.
6. On the System Selection panel, select the systems and the desired Installation and Product options:

   You can select the systems in one of the following ways:

   • In the System Name or IP text box, manually type the system name or its IP address and click Add.

     If you specify an IPv6 address, make sure to use the unicast format.

     The local host is populated by default.

   • Alternatively, browse to select the systems.

     The systems that belong to the domain in which you have logged in are listed in the Available Systems list. Select one or more systems and click the right arrow to move them to the Selected Systems list. Click OK.

   Once you add or select a system, the wizard performs certain validation checks, and notes the details in the Verification Details box. To review the details, select the desired system.

   To select the installation and product options, perform the following tasks on each of the selected system.

   Note:

   To apply the selection to multiple systems, select the system for which you have selected the installation and product options and then click Apply to multiple systems.

   See Applying the selected installation and product options to multiple systems.

   • By default the wizard uses %ProgramFiles%\Veritas as the installation directory. To customize the installation directory, click Browse and select the desired location. Click OK.

     Install the product at the same location on all the systems.

     If you are upgrading the product, the installation directory is selected by default.

     Note:

     The installation directory must contain only English characters, if:

     - You plan to configure the cluster for single sign-on authentication.

     Your system runs a non-English locale operating system.

   • Select the required license type from the License key drop-down list.

     Note:

     The default license type is "Keyless".

     If you select the "Keyless" license type, all the available product options are displayed and are selected by default.

     If you select "User entered license key" as your license type, the License Details panel appears by default. On the License Details panel, browse to the location where you have saved the license key(s) and select the license key for the product you currently want to install. You can select only one license key at a time.

     Note:

     The license key file must be present on the same node where you are trying to install the product.

     The wizard validates the entered license key and displays the relevant error if the validation fails. After the validation is complete, click OK.

   • From the list of product options, select the options to be installed.

     The options differ depending on the product you install.

     For the list of available options and details about the scenarios in which they can be used, refer to:

     See Available product options and supported DMP DSMs.

7. On the System Selection panel, click Next.

   Note that the wizard fails to proceed with the installation, unless all the selected systems have passed the validation checks and are ready for installation. In case the validation checks have failed on any of the system, review the details and rectify the issue. Before you choose to proceed with the installation, select the system and click Re-verify to re-initiate the validation checks for this system.

8. On the Pre-install Summary panel, review the summary and click Next.

   Note that the Automatically reboot systems after installer completes operation check box is selected by default. This selection reboots all the selected remote systems immediately after the installation is complete on the respective system. If you do not want the wizard to initiate this auto reboot, clear the selection of Automatically reboot systems after installer completes operation check box.

9. On the Installation panel, review the progress of installation and click Next after the installation is complete.

   If an installation is not successful on any of the systems, the status screen shows a failed installation.

   Note:

   During the upgrade, the Installation panel displays a list of services and processes running on the systems. Select a system to view the services and processes running on it and review the list.

   The wizard stops the product-specific services and discovers the processes running, if any, on the systems. These processes need to be stopped to proceed with the operation. Click Next to forcefully stop the processes and proceed with the operation. Alternatively, you can manually stop the processes. If the services or processes cannot be stopped, the operation fails. Rectify the error and then click Retry to validate the affected system again. Click Retry All to validate all the systems again.

   In case you want to proceed with the upgrade without stopping a particular process, contact Veritas Technical Support.

10. On the Post-install Summary panel, review the installation result and click Next.

    If the installation has failed on any of the system, refer to the log file for details. You may have to re-install the software.

11. On the Finish panel, click Finish.

    If you had chosen to initiate the auto reboot, a confirmation message to reboot the local system appears. Click Yes to reboot immediately or No to reboot later.

    In case you had not selected to initiate the auto reboot, ensure that you manually reboot these systems.