WARNING: Installing PDDES was unsuccessful. PDDES may not function correctly

Article: 100061116
Last Published: 2023-12-04
Ratings: 0 0
Product(s): NetBackup

Problem

The upgrade to NBU 10.1.1 was successful but the warning below is seen during the installation.

Error Message

WARNING: Installing PDDES was unsuccessful.  PDDES may not function correctly.

Check /tmp/install_VRTSpddes.rpm_trace.2587567 for details.

/usr/openv/tmp/install_trace.2584576

(trace files referenced above will be named differently)

Install trace file referenced shows:

Verifying packages...
Preparing packages...
    package VRTSpddes-17.1.0.0-0114.x86_64 does not verify: Payload SHA256 digest: BAD (Expected c10daa24940d9935144a0d755b8515b7c0f2f84f1ca67e0142136f17dfc20225 != ac13c2ea523a21a2c131568665fe34007a75c38428c133f898274d0f8ee8c37c)

 

Cause

The installation script did not run as root

Solution

Verify the initial upgrade completed # cat /usr/openv/netbackup/bin/version

Elevate to root (# sudo su -) and re-rerun the install script. Follow the prompts within the installer to re-install.

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