How to manually remove and re-add an Accelerator license

Article: 100058809
Last Published: 2025-02-26
Ratings: 1 0
Product(s): Enterprise Vault

Description

Licenses for Enterprise Vault (EV) Compliance Accelerator (CA) and Discovery Accelerator (DA) are uploaded via the EVBAAdmin administration website. Uploading a new license will usually supersede an existing license.

In the event uploading a new license does not supersede any existing licenses, there may be a need to manually remove all existing licenses and then add the current license. Please contact Technical Support for assistance with this process. The prerequisites are to have the current (valid) license available and to have backups of the applicable Accelerator Configuration database.

 

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