Problem
The NetBackup Java / Remote Administration Console is not displaying information in the Activity Monitor.
Error Message
/usr/openv/netbackup/bin/nbcertcmd -getCaCertificate
Unable to get CA Certificate EXIT STATUS 5969: Response from the NetBackup Web Management Console service could not be parsed.
Solution
Performing a mini-reset of the NetBackup certificates resolves the issue.
For complete steps please refer to: https://www.veritas.com/support/en_US/article.100044601
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